Self-help author Rachel Kennedy (Natalie Knepp) is in town to promote her new book. After her previous effort’s lackluster sales, her manager is eager to keep her on-brand and brings on event planner Jack (Michael Rady) to help focus their launch. Soon, however, it will be Rachel’s focus that’s wavering, after a kind stranger named Joy (Bonnie Bedelia) saves her life from a brush with death.

Rachel feels drawn to Joy and wants somehow to repay the kindness, but Joy thinks Rachel’s message is rather anti-Christmas and not in the spirit of giving. Joy is, unsurprisingly, quite a charitable soul herself, but her saintly ways don’t impress Rachel’s manager, who thinks Joy is an unwelcome distraction. Jack, however, is quite drawn to Rachel’s orbit and her new zest for helping others. They’ll get to know each other through the usual gateways – decorating gingerbread houses and the like. It’s the Christmas equivalent of putting Ikea furniture together. If your relationship can survive, it, you’re solid gold.

Will Rachel reconnect with the only family she’s got left? What kind of gigantic bug is up her manager’s ass? What sort of tragic back story is Joy hiding? Will Rachel’s book fly off the shelves? Who put the red-headed guy in an orange sweater? And if Jack’s allergic to chocolate, is his life truly worth living?

At Christmas, all things are possible, including forgiveness – forgiving others for their trespasses, and forgiving ourselves for ours.